Reputation Management – Why You Need It

Have Direct Access to Customer Reviews

Manage & Grow Your Business

Utilizing your strengths and growing your business has never been easier. Take reviews from real people and use them to your advantage. But how does it work?

  1. ASKING!

The easiest thing you can do is ask your clients or customers to share their experience. We do that through branded and individualized email & text marketing. It’s as simple as that.

  1. CALCULATING YOUR RESULTS

Numbers. Numbers. Numbers. People love numbers. When your mass email or text message is sent out, customers will be asked to rank their experience on a metric scale of 1-10. Then take those numbers and generate them into your NPS (Net Promoter Score).

  1. UTILIZING YOUR NEGATIVE FEEDBACK

Unsatisfied customers are your KEY players when growing your business. The more you learn, the better you can be. Make sense? When your negative scores are received the dissatisfied customer will be directed to a customized page allowing them to provide you with honest feedback. You’ll be able to identify weak spots within your company & potentially mend a negative experience.

  1. KNOW YOUR CUSTOMERS

By utilizing and managing your customer reviews, you’ll truly get a grasp about how your customers and clients feel about you.

“Okay So How Do I Manage All of This?”Leave That to The Experts.

You can take control of your reputation all on one platform, designed by us. It will also be managed by our team of SEO experts.

Our Reputation Management Builder grants our clients access to dozens of online review websites including the following:

✓ Facebook   ✓ Better Business Bureau (BBB)  ✓ Google   ✓ Angies List  ✓ VRBO   ✓ LinkedIn   ✓ Avvo

Reporting & Monitoring

General Features

Gathering Feedback

Customer Feedback